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21.03.2025

3 Signs It’s Time to Review Your Recruitment Partner

When you’re running a busy business, your recruitment partner should be making your life easier — not adding to your to-do list. But if you’re starting to notice frustrations or roadblocks in the hiring process, it might be time to step back and assess whether your current supplier is still the right fit.

Here are three key signs that it might be time to consider a new recruitment partner:

1. Slow Response Times

Time is critical when you're trying to fill roles and keep your operations running smoothly. If your current recruitment supplier is taking too long to send across candidates, respond to your queries, or provide updates, it could be holding you back.

A good recruitment agency understands urgency and communicates clearly and quickly.

2. Poor Candidate Quality or Fit

Are you regularly receiving CVs that don’t match your brief? Do new starters often leave or underperform? This might be a sign that your recruitment partner doesn’t fully understand your business or isn’t taking the time to properly vet candidates.

You deserve an agency that listens, learns, and sends candidates who are a strong fit both on paper and in practice.

3. Lack of Transparency or Communication

Recruitment is a partnership — and like any good relationship, communication matters. If you’re not getting regular updates, clear cost breakdowns, or honest advice, you might not be getting the service you’re paying for.

The right agency should act as an extension of your team, providing visibility and support every step of the way.


How Abacus Does It Differently

At Abacus Employment Services, we pride ourselves on:

  • Fast, responsive service that keeps your business moving

  • Committed to keeping your workers skilled and happy
  • Tailored approach to your needs
  • Clear, transparent communication

  • Flexible, cost effective solution

  • High levels of compliance 
  • Decades of experience 

  • Highly responsible and ethical service 

We make recruitment feel easy again.

Let’s Talk If you're unsure whether your current agency is still delivering value, we’re happy to provide a free, no-obligation service review. Get in touch and see how Abacus can help you hire smarter.